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Contact us for service

For fastest service, please contact Bremer Phone Bank at 800-908-BANK (2265). You may also contact us by:

  • Sending us a secure message: If you use Online Banking, you may send us a secure message after logging in
  • Visiting us in person: Come to any Bremer Bank branch.   
  • Mailing us: Bremer Service Center, 8555 Eagle Point Boulevard, PO Box 1000, Lake Elmo, MN 55042

For additional service-related issues and requests:

For a lost or stolen debit card, contact Bremer Phone Bank immediately at 800-908-BANK (2265).

For a lost or stolen credit card, contact Cardmember Services immediately at 800-558-3424.

For a lost or stolen mobile device with digital wallet or Mobile Banking, follow steps to remove digital payment and mobile banking capabilities from the device. (Steps will vary by device type.) More information and instructions can be found in Help & FAQs and in Mobile Security Tips.


Complete a Credit Report Dispute Form and send to the appropriate address as listed on the form.

Write to us directly or complete a Written Request Form for Error Resolution, Account Information or Payoff Statement and send to the appropriate address as listed on the form.

You may call us, but to preserve your rights under the law we will need your information in writing.


For all retail loan payments made by mail, payments must be made by check or money order in U.S. Dollars and accompanied by your account number. Loan payments must be sent to Bremer Bank, PO Box 64336, St. Paul, MN 55164-0336. Payments received prior to 5:00 p.m. CT on any business day will be applied to your loan as of the date received. For payments mailed to other locations, or not made by check or money order or in U.S. Dollars, or not accompanied by your account number, crediting may be delayed for up to 5 days after receipt.

Please send a fax to us at 651-734-4214, indicating whether you wish to obtain a Payoff Statement or Loan Payoff Amount.

You may also email us at, however you should not send confidential information, such as account number, via email.

Please fax us at 651-734-4208.

Request proof of insurance by faxing us at:

  • Auto Insurance: 800-333-9960
  • Homeowners Insurance: 800-654-0484

For all other fax requests not specified above, you may reach Bremer Phone Bank by fax at 651-734-4215.

© 2019 Bremer Financial Corporation. All rights reserved.

Deposit products offered by Bremer Bank. Member FDIC.

Equal Housing Opportunity Equal Housing Lender